Shipping Policy
We are committed to delivering a smooth, secure, and reliable shopping experience across India.
At GIÒVE, every order is handled with care to ensure your products arrive safely and on time.
1. Free Shipping Across India
We proudly offer free shipping on all orders across India. Whether you are located in a metro city or a remote location, we ensure secure delivery without any additional shipping charges.
2. Order Processing Time
All orders are processed within 5–7 business days from the date of confirmation. This allows us to carefully prepare, inspect, and package every order with attention to detail.
Once your order has been shipped, a tracking ID will be shared via email or SMS so you can monitor the shipment status.
3. Shipping Damages
While we take every precaution to ensure secure packaging, damages during transit may occasionally occur. If your order arrives damaged, please contact us within 2–3 business days of delivery.
Kindly share clear photos of the product and packaging for verification. Once approved, we will arrange a replacement or issue a refund depending on product availability and your preference.
4. Lost Packages
If your package has not arrived by the expected delivery date, please notify us within 1 day of the estimated arrival date.
We will coordinate with our courier partners to investigate the issue. If the package is confirmed lost, we will either resend the product or process a refund.
5. Delivery Timelines
After processing, orders are generally delivered within 3–7 business days depending on your location.
Please note that public holidays, weather conditions, or logistical disruptions may occasionally extend delivery timelines.
6. Customer Support
For any shipping-related assistance or questions, please contact our support team.